Time Management
Managing your time and the time of other people.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Mathematics
Using math to solve problems.
Management of Financial Resources
Making spending decisions and keeping track of what is spent.
Active Learning
Figuring out how to use new ideas or things.
Management of Personnel Resources
Selecting and managing the best workers for a job.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Coordination
Changing what is done based on other people's actions.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Instructing
Teaching people how to do something.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Writing
Writing things for co-workers or customers.
Active Listening
Listening to others, not interrupting, and asking good questions.
Reading Comprehension
Reading work-related information.
Speaking
Talking to others.
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